Take the mastectomy procedure, for example. “If we see such treatment in a positive light—say, when a celebrity we like endorses it—we are more likely to think that its potential benefits outweigh its potential risks,” Konnikova writes. This is something she calls the “affect heuristic”—and Jolie's public discussion of her procedure casts it in a positive light, despite the fact that it may not be the best choice for everyone. When we judge something as being positive, Konnikova says we tend to rate the risks as being low and the benefits high. Even if that's not the case, we act a certain way because it feels like the best course of action. “[We] focus on the positive and ignore—or rather, choose to ignore—the rest of the information,” she writes.
While this bias is extremely difficult to overcome, Konnikova says it critical that we try to think objectively about big decisions. We must, as she writes in her book, try to think like Sherlock Holmes: Embrace logic and observation, think critically, and come to an informed deduction about our actions. “At the end, medical decisions are intensely personal. Do I screen? Do I prevent?” Konnikova concludes. “There are myriad ways of being in control, and they are as far from one-size-fits-all as they come.” While Jolie's decision was right for her, it may not be for other women. We need to harness our powers of deduction to arrive at less emotionally-biased choices to determine what is right in any particular context. In her talk, Konnikova expands on the idea that Holmes' deductive thought-process is teachable. Learning to harness these skills is the key to unlocking our potential and leading happy lives.