“Leadership is about finding ways to get things done,” says Bonnie Brooks, the first female President and CEO of Hudson’s Bay Company, who, with sweeping, institutional changes, brought North America’s oldest company back from the brink of failure. Currently leading Chico’s FAS—the retail giant behind Chico’s, White House Black Market, and Soma—Brooks’ impactful talks instruct on anticipating customers’ needs and desires—never following them.
Bringing over three decades of experience to global leadership in retail and marketing, Bonnie Brooks is one of North America’s great business success stories. She is currently leading Chico’s FAS, overseeing over 1500 retail locations across North America. Prior to this, Brooks led the Hudson’s Bay Company—the world’s oldest continuously operating company, which owns and operates Saks Fifth Avenue, Lord and Taylor, and Hudson’s Bay department stores in Canada—where she oversaw the company’s successful turnaround. Brooks was based in Hong Kong, where she revitalized another iconic retailer, Lane Crawford, helming 500 stores across nine Asian countries.
Brooks has also served as Editor-in-Chief of Flare, Canada’s largest fashion magazine, and Executive VP of Holt Renfrew, where she brought many major American and European designer brands to Canada. She is one of Monocle’s Top 25 Retailers worldwide and one of Fast Company’s 100 Most Creative People in Business. She was named one of Canada’s 50 Most Powerful People by Canadian Business two years in a row. She has received the Queen’s Diamond Jubilee medal for philanthropy, and is a member of the American Marketing Association Marketing Hall of Legends. In October 2014, she became the first woman to receive the prestigious Ivey Business Leader of the Year Award. She has also received the Retail Council of Canada’s Excellence in Retail Awards’ Lifetime Achievement Award. “Known for engineering turnarounds for brands and retailers, Bonnie is recognized as a builder, an innovator and a leader of change,” writes the RCC. “Over the course of her career in Canada and abroad, she has mentored and shepherded the careers of many in this industry and has passionately supported careers in retail.”
Brooks is Chaiman of the Board of Trustees of the ROM, appointed by the Premier of Ontario, a member of the Advisory Group of Smooth Commerce, and a member of the Boards for Rogers Communications, RioCan Real Estate Investment Trust, Chico’s FAS Inc., and Abercrombie & Fitch. Brooks holds an MBA from the University of Western Ontario and was the Parsons School of Design Honoree in 2013.