Seven Essential Elements of Meaningful Communication
In a world full of misinformation, polarization and cynicism, it has never been more important to focus on making our conversations better. As one of the world’s most original thinkers and former Global Managing Partner at the acclaimed international design firm IDEO, FRED DUST specializes in unlocking and empowering the creative potential of an authentic conversation. Using the methodology in his recently released new book Making Conversation, he leads the charge to rebuild human connection and shows us how to stop talking past each other, and start talking to each other.
Conversation are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions. How often do you walk away from a conversation feeling really heard. A former Senior Partner and Global Managing Director at the legendary design firm IDEO, Fred Dust shows you how to design conversations and meetings that are creative and impactful. He outlines the four elements essential to successful exchanges: Commitment, Creative Listening, Clarity, and Context. Taken together, these elements form a set of resources you can use to be more deliberate and purposeful in making any conversation better.