new book
July 26, 2024

How to Fix the 5 Main Causes of Employee Frustration: An NYU Psychology Prof’s Vital New Book

Five causes of employee frustration are hurting your company. You can fix that—and retain your best performers. An NYU psychology professor who’s spent two decades researching workplace relationships, Tessa West has a unique perspective on how leaders can boost fulfilment, commitment, and productivity for their teams. Her new book, Job Therapy (out now!), is “a powerful, science-packed tool for increasing happiness at work” (Jonah Berger, Contagious).

Over her 20 years researching workplace relationships and culture, Tessa West has helped hundreds of people resolve their work conflicts and interviewed thousands about their careers. In her new book, Job Therapy, she leverages her unique experience to help leaders keep their employees engaged and able to do their best work.

In dynamic talks, Tessa reveals the 5 main reasons people quit:

They’re going through an identity crisis, where their sense of self no longer matches their job;
They’ve drifted apart and no longer recognize the job they loved;
They’re stretched too thin, taking on too many roles or switching tasks too often;
They’re always the runner-up, and don’t know why they keep coming in second;
They’re the underappreciated star whose amazing performance isn’t recognized.

And, more importantly, she shows you the science-based strategies for resolving each of these issues: for example, leveraging the social networks within your company to help an employee experiencing an identity crisis reconnect with their work, or helping a stretched-too-thin employee organize their physical workspace to prioritize what matters.

Job Therapy is already making waves in boardrooms across the country. Tessa has been interviewed by NPR, Forbes, TIME Magazine, Malcolm Gladwell’s Next Big Idea Club, and more. Charles Duhigg (The Power of Habit) calls Job Therapy “a career lifeline for those looking to find—or reignite—the passion that fuels their professional lives,” while Katy Milkman (How to Change) says that “this empowering, science-backed handbook will help you better understand your relationship with your job and how to improve it.”

They're going through an identity crisis, where their sense of self no longer matches their job;
They've drifted apart and no longer recognize the job they loved;
They're stretched too thin, taking on too many roles or switching tasks too often;
They're always the runner-up, and don't know why they keep coming in second;
They're the underappreciated star whose amazing performance isn't recognized.

And, more importantly, she shows you the science-based strategies for resolving each of these issues: for example, leveraging the social networks within your company to help an employee experiencing an identity crisis reconnect with their work, or helping a stretched-too-thin employee organize their physical workspace to prioritize what matters.

Job Therapy is already making waves in boardrooms across the country. Tessa has been interviewed by NPR, Forbes, TIME Magazine, Malcolm Gladwell's Next Big Idea Club, and more. Charles Duhigg (The Power of Habit) calls Job Therapy "a career lifeline for those looking to find—or reignite—the passion that fuels their professional lives," while Katy Milkman (How to Change) says that "this empowering, science-backed handbook will help you better understand your relationship with your job and how to improve it."